Support
Player & developer support
Help for FrostPlay games on TikTok Mini Games and Google Play.
How to reach us
- Support email
- admin@frostplayllc.com
- Response time
- We aim to reply within 1–2 business days.
- Company
- FrostPlay LLC
270 N Cleveland Rd Unit A
Lexington, KY 40509, USA
What we can help with
- Gameplay issues, bugs, and crashes
- In-app purchases and virtual items (platform refund rules apply)
- Account / login questions on TikTok or Google Play
- Privacy requests and data deletion
- Publisher verification and partnership inquiries
Please include your game name, platform, device model, and a short description of the issue.