Policies
Privacy Policy
How FrostPlay LLC collects, uses, and protects information in our games and services.
Last updated: July 21, 2025
1. Introduction
FrostPlay LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mini games and related services ("Services") published on TikTok and other platforms.
2. Information We Collect
We may collect the following types of information:
- Account Information: Platform user identifiers provided through silent login or authorization flows (e.g., open ID, display name, avatar).
- Gameplay Data: Game progress, scores, levels completed, in-game actions, and session duration.
- Device Information: Device type, operating system, language settings, and general technical diagnostics.
- Transaction Data: Records of in-app purchases, including product identifiers and transaction timestamps (payment processing is handled by the platform).
- Analytics Data: Aggregated usage statistics to improve game performance and user experience.
3. How We Use Information
We use collected information to:
- Provide, operate, and maintain our games and Services
- Save and sync game progress across sessions
- Process in-app purchases and deliver virtual goods
- Display advertisements where applicable
- Improve game design, fix bugs, and optimize performance
- Comply with legal obligations and platform requirements
- Detect and prevent fraud, abuse, or security incidents
4. Information Sharing
We do not sell your personal information. We may share information with:
- Platform Providers: TikTok and other distribution platforms as required for game operation, login, payments, and analytics.
- Service Providers: Third-party vendors who assist with hosting, analytics, and customer support, bound by confidentiality agreements.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
5. Data Retention
We retain information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. Gameplay data may be deleted upon account deletion request, subject to platform policies.
6. Children's Privacy
Our games may be accessible to users of various ages as permitted by the hosting platform. We comply with applicable children's privacy laws including COPPA where relevant. We do not knowingly collect personal information from children under 13 without appropriate parental consent as required by law and platform policies.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at admin@frostplayllc.com.
8. Security
We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
9. International Transfers
Your information may be processed in the United States and other countries where our service providers operate. By using our Services, you consent to such transfers subject to applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. Continued use of our Services after changes constitutes acceptance.
11. Contact Us
FrostPlay LLC
270 N Cleveland Rd Unit A, Lexington, KY 40509, USA
Email: admin@frostplayllc.com